Frequently Asked Questions
Everything you need to know about our premium all-weather apparel.
How do I know which size to choose for outerwear?
We recommend checking our detailed Size Guide located on each product page. Since our gear is designed for layering, most jackets have a slightly relaxed fit; however, if you prefer a slim look, we suggest sizing down.
Are your jackets completely waterproof or just water-resistant?
Our 'StormGuard' collection is 100% waterproof with taped seams, while our 'LightMist' windbreakers are water-resistant and designed for light rain and moisture protection.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take 7-14 business days depending on the destination and customs processing.
What is your return policy for seasonal gear?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that items marked as 'Final Sale' during end-of-season events cannot be returned or exchanged.
How should I clean my Weather Gear apparel?
To maintain the integrity of the technical fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid fabric softeners as they can break down waterproof coatings.
Do you offer a warranty on zippers and hardware?
Yes, all Weather Gear products come with a 1-year limited warranty covering manufacturing defects in materials and workmanship, including zippers, buttons, and toggles.